Refund policy

Return & Refund Policy

At FrantzMarket, customer satisfaction is important to us.

You may request a return within 14 days of receiving your order. Items must be unused, in original condition, and in original packaging.

To start a return, please contact us with your order number.

Refunds are processed after the returned item is received and inspected.

Shipping fees are non-refundable unless the item arrived damaged or incorrect.